Frequently Asked Questions
Here are some of the most Frequently Asked Questions by our customers – we encourage you looking for answers here before contacting us by email or phone just so you can get your answer instantly – you can find questions separated in different categories (shipping, product, discounts, etc…):
Shipping
How long does the shipping take?
X
How many days does the delivery take?
All our orders are shipped with USPS Priority mail, you should receive your order in 2-4 business days
Is there a faster way to ship?
X
Is the order shipped discretly?
X
Product
What’s your strongest Kratom?
X
What strains are available on Nova Kratom?
X
How do I know which strain fits my needs?
X
Do you offer samples?
X
What’s your lightest Kratom?
X
Do you offer packages of multiple strains?
X
Order Details
Where can I see my order details?
X
How can I cancel an order?
X
How many orders can I place?
X
Is there a weight limit on my order?
X
How can I track my order?
X
