We handle all the customer support via email at support@novakratom.com
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Hello Vernon, I’ve already emailed you about your order #89143, please check your inboxes. Thank you!
They have the best customer service! I sent a message about my order and got a reply back within 20mins. Products are top of the line and insanely good prices. I’ve recommended them to all my friends.
I need to get in touch with someone about my order never being received. My email says it was delivered on Friday April 12th but I never got it. I tried to send an email to the customer service email but it says that this email address doesn’t exist.
Hello Dustin, You can email us anytime at support@novakratom.com whenever you have any questions or concerns. Also, you can send us a message using our contact form, on our website: https://novakratom.com/contact/
I’ve replied in an email about your order, please check your inbox 🙂
I have been ordering from you for awhile now. I was wondering if you could tell me your top 3 or so kratoms, and I have been using kratom for sometime now, and your shop is absolutely top notch 👌
Thank you very much for your time!!
Hello Lisa, thank you so much for your amazing feedback! Some of our bestsellers strains are Trainwreck, Geen Maeng Da and Super Red 🙂
I was wondering where my order was. My email for some odd reason is not working so I can’t track it. If you could please tell me I would appreciate it.
Hello Vernon, I’ve already emailed you about your order #89143, please check your inboxes. Thank you!
MY HONEY AND I WANTED TO TAKE THE TIME TO GIVE YOU OUR FEEDBACK ON YOUR KRATOM. WE HAVE A LARGE FAMILY, ALL OF WHICH WE ARE SENDING YOUR WAY. WITH THE PRICE OF EVERYTHING SKY ROCKETING, ITS A CALM FEELING TO KNOW THERE IS STILL NOVA KRATOM AT THE MOST REASONABLE PRICE WE HAVE EVER FOUND. MORE BANG FOR YOUR BUCK!!!! THANK YOU.. IF YOU HAVE TIME MAYBE YOU COULD SEND US SOME INFO ON YOUR RARE AND MOST MITRAGENA COUNT STRAINS. THAT WOULD BE AMAZING LOOK FORWARD TO HEARING FROM YOU SOON
Hi love your kratom products and fantastic service just wondering what is your strongest product…. thank you
My order #24674 says it should of been here yesterday…and the tracking keeps changing the time of when it left the distribution center….I have to work today at 3….
Hello Jason, I’ve sent you an email regarding your order.
Thank you, Monica, for going above and beyond for your customers. It’s not easy dealing with people. I successfully ordered today.
Free shipping on orders over 39.99?