Usually 2-3 days depends if you ordered before or after the cutoff time
How long does shipping take?
Posted onPlease note that all comments will be checked by our team before being approved.
Usually 2-3 days depends if you ordered before or after the cutoff time
Please note that all comments will be checked by our team before being approved.
Can you ship USPS first class ground?
Hello Lane! Unfortunately, we cannot right now. We can only ship via USPS Priority Mail. They are usually pretty quick, but not next-day. Packages are delivered in 3 working days.
Hello nova heads. I just Wana say Monica has gone above and beyond for me. I ordered a kilo a week ago and it was supposed to be here last Thursday and it seems lost. Monica sent me another to replace it which is awesome because I am having to go to the local smoke shop to buy stuff that sucks and way to expensive. My only complaint is not with her or the product but with USPS. It would really make a huge difference if you would use FedEx or UPS, USPS is so bad and has so many problems. I put in an order for lost packages and they do nothing. My Houston post cent is trash and everybody and their moms have problems with them and loosing packages or they just sit there for weeks B4 it even moves. Novad prices can’t be beat and quality is good too. Thank you for everything and keep on keeping on….
I know a lot of people who want the gunnies. Your competitors are now making extracts in gummy or the shots. We have to buy the gummies from other sites but maybe you can look into getting on extracts if their is a market for it.
Hi there!
Just so ya know, I’ve tried all kinds a websites, being the kratom connoisseur that I am. Trust me, to anyone who is asking, they are the most trusted and reliable shipping I have seen so far! And might I add the best product! I did have a question, when putting in an order on the weekend, is it better to wait till Monday to put an order in or do weekend orders get first priority at the beginning of the week?
Just Curious, Be well!
– C. Rivera
Randon, our cutoff time is around 1 pm Monday to Friday, and around 11:30 AM Saturday – It depends on when the courier arrives for the daily pick-up – we don’t have a lot of influence over that unfortunately – But usually we try to ship as many orders we can daily!
Is this a trusted site?
We are in business for over 2 years π I’d say yes
I just made an order again. I love the kratom from this company. However, there has never been a time Ive received my order in 3 days. More like a week or more!!! I started order from this company because of the supposed fast shipping. I stayed with this company because of the quality.
Is your product shipped from usa or is this international company?
We ship from USA
Hi do u ship internationally? If so how much would shipping be to Australia
Hello Luke, unfortunately, we can only ship in the US π
Just curious what the cutoff time is for same day shipping? I ordered today at about 11:30 your time but never recieved shipping.
Is overnight shipping available???
Hello Britney, unfortunately, no π we can only ship via USPS Priority Mail.
I would like know your payment options? Will you take e checks?
Hello Sam! The payment options we currently accept are Visa and MasterCard π
Hello , Do you ship to Canada?
Hello Tyler! No, unfortunately, we don’t ship to Canada π